Football Association chairman Greg Dyke has slammed Chelsea boss Jose Mourinho over his treatment of team doctor Eva Carneiro, insisting that he let himself down professionally and publicly.
The Portuguese will face no action from the FA over claims that he verbally abused her following the 2-2 draw with Swansea City in August.
Mourinho has refused to apologise to Carneiro - who has since left the club - and Dyke feels that the "whole saga" reflects badly on the 52-year-old coach.
"I don't think Mr Mourinho comes well out of the whole saga - he clearly made a mistake in the heat of a game, and should have said so and apologised," he is quoted as saying by BBC Sport.
"Instead he has said very little and Miss Carneiro has lost her job.
"Our regulatory team have investigated this and whilst Mr Mourinho has breached no rules, it was clearly a failure of his personal judgement and public behaviour."
Carneiro and head physio Jon Fearn were demoted after rushing onto the field to treat Eden Hazard, who then had to leave the pitch late on in the stalemate.